Nestle is an example of a company that claims it’s been “following the law” but does not always exemplify corporate social responsibility. 

After completing the case:

  • Be able to identify where would you place Nestle on The Virtue Matrix.
  • Be able to identify various stakeholders of Nestle and place their position on the interest / power stakeholder map.
  • Be able to explain some of the issues that Nestle should focus on in its issue management plan. 
  • Be able to identify at least three accusations about questionable business practices that Nestle faced over the last few decades with regards to baby formula.
  • Be able to describe differences between U.S. and global consumers that Nestle might have overlooked when it began marketing baby formula internationally.

Get to Know Nestle

Nestle – Bigger Than You Know | Company Man (October 4, 2017)

Nestle’s Baby Formula Woes

Swindled Podcast: The Formula

An international boycott ensues after a multinational corporation is accused of contributing to the deaths of millions of infants around the world.

Visit the podcast website to view sources used: The Formula: Nestlé Boycott of 1977 | Chinese Baby Milk Scandal. Closed captioning available on the YouTube version of The Formula.

Nestle Infant Formula U.S. Senate hearing 1978

Baby Formula in the Philippines: Investigating dubious marketing practices | CBC (March 3, 2018)

A joint investigation by The Guardian newspaper and international charity Save the Children revealed major players in the formula milk industry appear to be violating laws in the Philippines.

Nestle’s Water Bottling Woes

Nestle Waters – Big and Controversial | Company Man (March 7, 2018)

Nestlé’s Ontario Water Problem | The Agenda with Steve Paikin (October 7, 2016)

Michigan lawmakers under fire over Nestlé water bottling plan | CBS News (April 5, 2018)

Controversy After Nestle Given New Permit To Bottle More Michigan Water | NBC Nightly News (November 3, 2018)